Juno Halo

Productized SAP AMS support for mid-market and SMB organizations.

Juno Halo is a productized SAP AMS support solution designed to help organizations manage ongoing SAP support, ticketing, and operational needs more efficiently and affordably than traditional AMS models. It gives SAP customers a scalable, accessible way to maintain business-critical environments without relying on expensive, labor-heavy support structures.

Built for organizations with an existing SAP install base, Halo helps reduce operational burden on internal teams, improve support coverage, and create a more dependable model for day-to-day SAP continuity.

Key Value Propositions

Reduce SAP support costs
Improve operational coverage
Support mid-market and SMB SAP environments
Create a more scalable support model

Core Capabilities

AI-driven clarity for cleaner customizations, quicker resolutions, and continuous knowledge reuse.

SAP AMS Support Management
  • Ongoing SAP ticket support
  • Day-to-day AMS support handling
  • Operational support workflows
  • Issue triage and resolution support
Ticket Handling & Operational Continuity
  • Help manage growing ticket volumes
  • Reduce backlog and response delays
  • Improve continuity for business-critical SAP operations
Internal Team Support & Coverage
  • Backfill limited in-house SAP support resources
  • Reduce burnout on lean internal teams
  • Extend coverage without equivalent headcount growth
Flexible, Productized Delivery
  • More accessible than traditional labor-heavy AMS contracts
  • Easier to package for direct and channel-led sales
  • Designed to support predictable, repeatable support engagements

Juno Halo Snapshot

Juno Halo is a productized SAP AMS support offering designed for mid-market and SMB organizations that need reliable SAP support without the cost and complexity of traditional enterprise AMS providers. It helps customers manage ticketing, stabilize support operations, and maintain SAP continuity with a more scalable and affordable support model.

Who Juno Halo Supports

  • AMS teams handling day-to-day tickets 
  • Functional analysts delivering enhancements 
  • Developers working on customizations and extensions
  • Organizations maintaining large or complex SAP footprints 
  • Teams preparing for or post–S/4 migrations 

Why Juno Halo

Juno Halo brings a more modern, productized approach to SAP AMS support. Instead of forcing customers into large, complex, labor-heavy AMS models, Halo delivers a right-sized support solution built for accessibility, flexibility, and operational efficiency. It helps organizations lower support costs, reduce burden on internal SAP teams, and maintain dependable support coverage as SAP environments evolve.

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